TraviaLux Privacy Policy

At TraviaLux, your privacy is important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services, including hotel, apartment, and car hire bookings.

1. Information We Collect

We collect personal information you voluntarily provide to us, including your name, email address, phone number, identification details, and payment information. We may also collect information automatically, such as IP address, browser type, and device information via cookies and similar technologies.

2. How We Use Your Information

We use your information to:
– Facilitate bookings and process payments
– Communicate with you about your account and services
– Improve our platform, features, and user experience
– Send promotional offers and updates (with your consent)
– Ensure platform security and fraud prevention

3. Sharing Your Information

We may share your information with:
– Service providers and partners (e.g. hosts, drivers) to fulfill bookings
– Law enforcement or regulators where required by law
– Third-party tools for analytics, advertising, and marketing (with safeguards)

4. Cookies and Tracking Technologies

We use cookies and similar tools to enhance site functionality and collect usage data. You can control cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to protect your information. However, no online system is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete your personal data. You may also opt out of marketing communications at any time by following the unsubscribe link or contacting us.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

8. Children’s Privacy

TraviaLux does not knowingly collect data from children under the age of 18. If we learn that we have collected personal data from a child, we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: TraviaLux@gmail.com or call +234 802 341 3683.